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    <title>Bob Johnson&apos;s Blog on Higher Education Marketing</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/" />
    <link rel="self" type="application/atom+xml" href="http://www.bobjohnsonblog.com/atom.xml" />
    <id>tag:www.bobjohnsonblog.com,2008-11-21://1</id>
    <updated>2013-05-08T02:30:01Z</updated>
    <subtitle>News and notes about college and university marketing, with an emphasis on online marketing communications. </subtitle>
    <generator uri="http://www.sixapart.com/movabletype/">Movable Type Pro 4.21-en</generator>

<entry>
    <title>Your Higher Education Marketing Newsletter... May 2013</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/2013/05/your-higher-education-marketing-newsletter-may-2013.html" />
    <id>tag:www.bobjohnsonblog.com,2013://1.284</id>

    <published>2013-05-08T02:24:55Z</published>
    <updated>2013-05-08T02:30:01Z</updated>

    <summary>May greetings to everyone. We finally have spring in Michigan and I hope you are all enjoying something similar wherever you are.I am on my way today to the J.Boye Web and Intranet Conference in Philadelphia where I will be...</summary>
    <author>
        <name>Bob</name>
        <uri>http://www.bobjohnsonconsulting.com</uri>
    </author>
    
        <category term="Your Higher Education Marketing Newsletter" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.bobjohnsonblog.com/">
        <![CDATA[May greetings to everyone. We finally have spring in Michigan and I hope you are 
all enjoying something similar wherever you are.<br /><br />I am on my way today to 
the J.Boye Web and Intranet Conference in Philadelphia where I will be doing 
sessions on web management, top task website design, and the role of speed in 
creating effective websites for the mobile world. Check the sessions at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091283-47284462" rel="nofollow" target="_blank">bit.ly/TAHnAA</a> and follow us on Twitter starting 
Tuesday at #jboye13<br /><br />Registration discount for Writing Right for the Web 
in Boston May 30-31 lasts until May 10. Act now at <a id="yui_3_7_2_1_1367979167764_4451" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091284-47284462" rel="nofollow" target="_blank">bit.ly/VgmRpA</a> and join us for facts, fun, and a 
better website.<br /><br />The ACT Enrollment Planners Conference always is a great 
gathering for people with a special interest in enrollment management and 
marketing. If that sounds like you, plan to join us July 10-12 in Chicago. 
Descriptions of the pre-conference sessions including mine on online advertising 
are at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091276-47284462" rel="nofollow" target="_blank">bit.ly/10tlgMR</a><br /><br />July 29-31 are the dates 
for the 2013 eduWeb Conference. Check the full schedule starting with 
pre-conference workshops at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091285-47284462" rel="nofollow" target="_blank">bit.ly/XCPFer</a><br /><br />And now here are your 
marketing news and notes for May.<br />_________________________________<br /><b id="yui_3_7_2_1_1367979167764_4452">University of Leiden: 500 Universities Ranked 
for Strength in Science</b><br /><br />Based on scientific publications and the 
university affiliations of their authors, the Center for Science and Technology 
Studies has ranked 500 universities around the world for strength in the 
sciences. You can review overall rankings as well as 5 divisions within the 
sciences. You can sort by region and country if you wish.<br /><br />Overall, MIT is 
first, University of Melbourne is 100, Joseph Fourier University is 200, Kansas 
State is 300, University Modena is 400, and Ankara University is 500. See where 
your university fits at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091277-47284462" rel="nofollow" target="_blank">bit.ly/16J4CiW</a> 
<br />_________________________________<br /><b>Are You a Marketer? Do You Want to 
Get Fired?</b><br /><br />When it comes to web analytics, Avinash Kaushik is a 
genuine guru in a world where that term is used far too loosely. It is well 
worth the time to review why he believes marketers with an inordinate belief in 
"Eight Silly Data Myths" will get themselves fired.<br /><br />You start with "real 
time data" and end with "demographics and psychographics" but do not skip the 6 
points in between those. Protect your job. Start reading at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091286-47284462" rel="nofollow" target="_blank">bit.ly/ZJOjPa</a> 
<br />________________________________<br /><b>Infographic: Major Players in the 
Tangled MOOC University</b><br /><br />If you have any interest in how MOOCs might 
impact the future of higher education you have to see this infographic from The 
Chronicle of Higher Education.<br /><br />Venture capitalists, universities, 
corporations, non-profit foundations and more are all playing in this game. Get 
insight into how it all fits together at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091287-47284462" rel="nofollow" target="_blank">bit.ly/ZXlDhQ</a> 
<br />_________________________________<br /><b>Secret to Marketing Success: First 
Focus on Helping the Converted, Not Making New Converts</b><br /><br />Everyone with 
enrollment or annual fund goals should read Gerry McGovern's latest column: From 
Conversions to Task Completions at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091278-47284462" rel="nofollow" target="_blank">bit.ly/11955tJ</a> <br /><br />The bottom line is this: 
people come to your website to do something they already have in mind. Focus 
your content on helping people do the tasks they came to your site to do. 
Applications and enrollment will increase. Annual fund contributions will rise. 
Count on it.<br />________________________________<br /><b>Decreasing Summer Melt: 
What Works Best with Low-Income Students?</b><br /><br />Here is a fascinating 
article in Harvard Business Review reporting the results of research on how to 
best decrease the summer melt of low-income students accepted to a 
college.<br /><br />The answer: a text messaging program had a higher positive 
impact than a peer mentor program in some areas. In every area the cost of a 
text messaging program was far less than a mentor program. Check the details at 
<a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091288-47284462" rel="nofollow" target="_blank">bit.ly/XC5OQ5</a> and think about adjustments in your 
final conversion efforts.<br />________________________________<br /><b>Website 
Speed: Can it ever be Too Fast?</b><br /><br />The answer is no. Google knows that. 
Amazon knows that. More people in higher education should pay more attention to 
the need for speed, particularly when making plans to use responsive design to 
convert desktop websites to the mobile world.<br /><br />If you need help convincing 
people on your campus to make speed a priority, read and distribute "Why You 
Need a Seriously Fast Website" at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091279-47284462" rel="nofollow" target="_blank">bit.ly/18ofphI</a> 
<br />________________________________<br /><b>Net Price Calculator: On the Home 
Page at Truman State University</b><br /><br />Schools that dare to put a link to 
the Net Price Calculator in prominent position on the home page truly are rare. 
And so recognition to Truman State for having the marketing sense to facilitate 
a top task of many potential students and many of their parents at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091280-47284462" rel="nofollow" target="_blank">bit.ly/126gQOz</a> <br /><br />Truman joins only two 
others I have seen so far who dare to be different: University of Delaware and 
Lynn University. If I missed you, let me know. Help me start another Honor 
Roll.<br />_________________________________<br /><b>Facebook and Enrollment 
Marketing</b><br /><br />How much can Facebook help increase inquiries, applications 
and enrollment conversions?<br /><br />Jens Larson has researched in depth just how 
that works at Eastern Washington University. The short answer: not as much as 
you might think. But in other ways, Facebook has been a valuable marketing tool. 
One person's in-depth look at his own university results should help others 
refine their social media efforts to build enrollment.<br /><br />Find more on how 
what to expect and what not to expect from Facebook at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091281-47284462" rel="nofollow" target="_blank">bit.ly/17Gpplh</a> 
<br />_________________________________<br /><b>Parents and Price in Student 
Recruitment</b><br /><br />When I analyzed responses from 6 colleges and 
universities in my secret shopping project from June 2012 to last February, two 
missing elements were a surprise. No school sent an online communication to 
parents until well after Labor Day. And none made any contact related to cost 
before October. <br /><br />Read more about how you can gain competitive advantage 
by recognizing that cost is important to many parents. Start a parents 
communication program that takes advantage of price interest right from the time 
of first inquiry. More at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091289-47284462" rel="nofollow" target="_blank">bit.ly/ZwAZON</a> 
<br />¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬__________________________________<br /><b>Marquette 
University VP for Marketing and Communication</b><br /><br />If you are a "dynamic, 
innovative and visionary" person with the right skill set and experience in 
"marketing, communication, and branding strategies" you might be interested in 
this position. For more details check the posting at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091290-47284462" rel="nofollow" target="_blank">bit.ly/ZJK0Dk</a> 
<br />__________________________________<br /><b>Most Popular Topic Last Month: 
IPEDS Competitive Intelligence Ratings</b><br /><br />Smart work by Jon Boeckenstedt 
at DePaul University with IPEDs data gives everyone a chance to enter up to 8 
schools at a time and compare admission and graduation rates, ethnic diversity, 
endowment, and Pell Grant enrollment percent.<br /><br />Check on your competitors 
at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091282-47284462" rel="nofollow" target="_blank">bit.ly/16gbvUp</a> 
<br />__________________________________ <br /><b>Conferences and Webinars in 
2013</b><br /><br />May 7-9, Philadelphia: "5 Top Web Management Principles: 
Achieving Consensus within Your Organization" and "Winning Friends at Your 
Website: Use Top Task Design for a Great Experience," <br />J.Boye Web and 
Intranet conference. Program and registration starts at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091275-47284462" rel="nofollow" target="_blank">philadelphia13.jboye.com/</a> <br /><br />May 30-31, 
Boston: "Writing Right for the Web: Improving Your Institution's Web Content," 
Academic Impressions Conference. Details are online at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091284-47284462" rel="nofollow" target="_blank">bit.ly/VgmRpA</a> <br /><br />June 25, Webinar: 
"Improving Your Website to Increase Adult Student Enrollment," Academic 
Impressions. Description and registration are online now at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091291-47284462" rel="nofollow" target="_blank">bit.ly/YRHRC0</a> <br /><br />July 10-12, Chicago: 
"Advertising Online for Student Recruitment" pre-conference workshop and 
"Increasing Conversion: The Best (and Not So Best) Email Marketing Plans," ACT 
Enrollment Planners Conference. Workshop details are at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091276-47284462" rel="nofollow" target="_blank">bit.ly/10tlgMR</a> <br /><br />July 29-31, Boston: 
"Advertising Online" workshop and, with David Marshall, "An Admissions First 
Mobile Site," eduWeb 2013. See all the sessions at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001091285-47284462" rel="nofollow" target="_blank">bit.ly/XCPFer</a> <br /><br />Plan a custom presentation 
on your campus. Host a workshop on any of my conference presentation topics. 
Contact me at bob@bobjohnsonconsulting.com or call me at 
248.766.6425.<br />________________________________<br /><b>That's All for Now</b>&nbsp;&nbsp;<br /> ]]>
        
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<entry>
    <title>Student recruitment... Parents &amp; Prices are Missed Opportunities</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/2013/04/student-recruitment-parents-prices-are-missed-opportunities.html" />
    <id>tag:www.bobjohnsonblog.com,2013://1.283</id>

    <published>2013-04-25T19:33:41Z</published>
    <updated>2013-04-25T20:14:39Z</updated>

    <summary>Parents and Prices: Important Pieces in Converting Inquiries to ApplicantsA few weeks ago I was writing a client report on the results of the secret shopping project that started last June and ended in February. Two omissions from the email...</summary>
    <author>
        <name>Bob</name>
        <uri>http://www.bobjohnsonconsulting.com</uri>
    </author>
    
        <category term="Student Recruitment" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.bobjohnsonblog.com/">
        <![CDATA[<b>Parents and Prices: Important Pieces in Converting Inquiries to Applicants</b><div><br /></div><div>A few weeks ago I was writing a client report on the results of the <a href="http://www.bobjohnsonblog.com/2013/02/student-recruitment-email-a-fast-forward-application-saga.html">secret shopping project</a> that started last June and ended in February. Two omissions from the email and print communications flow stood out: parents and prices.</div><div><br /></div><div><b>Do you hate helicopter parents?</b></div><div><br /></div><div>The term helicopter parents was most likely coined years ago by a frustrated admissions person who didn't like the fact that parents were so closely involved in the college selection process.&nbsp;</div><div><br /></div><div>Smart marketers know that you should not ignore parents just because you don't like their behavior. Close your eyes, put your head under a pillow or in a hole in the sand, crawl into a closet and shut the door... parents will still be there when you come back to the real world.</div><div><br /></div><div>And so it did surprise me that no communication for parents (email or print) came along from June until well into the fall. What's with that?&nbsp;</div><div><br /></div><div>Stand out from everyone else. Start by sending a letter congratulating them on their daughter's or son's interest in your school. And stay in touch with them at least monthly after that. Waiting three months or more to send a brochure or an email is waiting too long.</div><div><br /></div><div>What should you talk to parents about?&nbsp;</div><div><br /></div><div><b>Do you remember that parents care about price?</b></div><div><br /></div><div>You don't have to search far to find someone in higher education bemoaning the fact that parents and students pay too much attention to "sticker price" and just don't understand how financial aid results in a much lower "net cost." Whatever shall we do?</div><div><br /></div><div>Well, one thing to do is make a contact early after receiving an inquiry and invite people (especially parents) to complete your Net Cost Calculator. Especially if you are marketing-savvy enough to use one that has 12 to 15 items to complete rather than one that amounts to a mini-FAFSA exercise. And make sure they know who to call with questions when the results of the Net Cost Calculator come back.</div><div><br /></div><div>Do you have a merit scholarship program? Don't frustrate people by telling them when the calculator page opens that merit scholarship awards are not included. Especially don't do that if a serious competitor is not making that mistake.</div><div><br /></div><div>Getting people past sticker price to net cost early in the inquiry conversion process just might result in more summer and fall visits and more applications. Without taking direct steps like this, can we still blame people who don't grasp the virtue of the financial aid system?</div><div><br /></div><div><div><b style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;">My 2-day "Writing Right for the Web" Workshop</b></div><div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><b><br /></b></div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;">May 30-31, Boston: "Writing Right for the Web: Improving Your Web Content," Academic Impressions Conference.&nbsp;<a href="http://www.academicimpressions.com/conference/writing-right-web-workshop-improving-your-online-content?qq=16634v274891yT" style="color: rgb(106, 134, 181);">Review the topics and register</a>.</div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><br /></div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><div><b>That's all for now.</b></div><div><div style="margin: 0px; padding: 0px; font-family: 'trebuchet ms';"><span class="Apple-style-span" style="line-height: normal; font-family: arial, helvetica, hirakakupro-w3, osaka, 'ms pgothic', sans-serif;"><br /></span></div><div style="margin: 0px; padding: 0px; font-family: 'trebuchet ms';"><span class="Apple-style-span" style="line-height: 19px; font-family: arial, helvetica, hirakakupro-w3, osaka, 'ms pgothic', sans-serif;"><span class="Apple-style-span" style="line-height: normal;"><font class="Apple-style-span" style="font-size: 1em;">Join me on Twitter at&nbsp;</font></span><span class="Apple-style-span" style="line-height: normal;"><span style="color: rgb(45, 49, 138); text-decoration: underline;"><font class="Apple-style-span" style="font-size: 1em;"><a href="http://twitter.com/HighEdMarketing" style="color: rgb(45, 49, 138);">http://twitter.com/HighEdMarketing</a></font></span></span></span></div><p style="font-family: 'trebuchet ms'; font-size: 13px; line-height: 16px; margin-top: 12px; margin-bottom: 0px;"></p><span class="Apple-style-span" style="font-family: Arial;">Subscribe to "Your Higher Education Marketing Newsletter" and "Link of the Week" selections at&nbsp;</span><span class="Apple-style-span" style="font-family: Arial;"><a href="http://www.bobjohnsonconsulting.com/newsletter-subscribe.html" style="color: rgb(45, 49, 138);">http://www.bobjohnsonconsulting.com/newsletter-subscribe.html</a></span></div><div><br /></div></div></div></div><div><br /></div><div><br /></div>]]>
        
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<entry>
    <title>Your Higher Education Marketing Link of the Week... University of Nebraska</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/2013/04/your-higher-education-marketing-link-of-the-week-university-of-nebraska.html" />
    <id>tag:www.bobjohnsonblog.com,2013://1.282</id>

    <published>2013-04-12T19:54:49Z</published>
    <updated>2013-04-12T20:20:20Z</updated>

    <summary>Scan 9 Academic Program Areas in 5 Seconds on the Home PageNearly every college and university website has a navigation link to &quot;Academics&quot; at the top of the home page. From that point you may or may not be able...</summary>
    <author>
        <name>Bob</name>
        <uri>http://www.bobjohnsonconsulting.com</uri>
    </author>
    
        <category term="Link of the Week" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="Website Design" scheme="http://www.sixapart.com/ns/types#category" />
    
    
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        <![CDATA[<b>Scan 9 Academic Program Areas in 5 Seconds on the Home Page</b><div><br /></div><div>Nearly every college and university website has a navigation link to "Academics" at the top of the home page. From that point you may or may not be able to see the academic programs offered in one link or in a drop down menu.</div><div><br /></div><div>The University of Nebraska eliminates the need to click or roll over anything to see 9 major academic areas in a single scan of the home page that easily passes the 5-second rule.</div><div><br /></div><div>See the area that interests you? A single click takes you direct to either the undergraduate or graduate majors offered. Move on from there and explore your favorite(s).</div><div><br /></div><div>Learning what academic programs are offered is a top task for most future students looking for the school that's best for them. Few home pages make that task as easy to do as the one you'll see when you visit the <a href="http://www.unl.edu/">University of Nebraska home page</a>.</div><div><br /></div><div><b>234 Websites at the Original Link of the Week Page</b></div><div><br /></div><div>P.S. If you've been visiting you know that my website editing connection hasn't been working for a while now. To scroll the 234 Link of the Week selection up until February 15 visit the <a href="http://www.bobjohnsonconsulting.com/linkoftheweek.html">original Link of the Week page</a>.&nbsp;</div><div><br /></div><div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><br /></div></div><div><br /></div><div><br /></div><div><br /><div><br /></div><div><br /></div></div>]]>
        
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<entry>
    <title>Responsive Design... Speed is the Achilles&apos; Heel for Higher Education Sites</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/2013/04/responsive-design-speed-is-the-achilles-heel-for-higher-education-sites.html" />
    <id>tag:www.bobjohnsonblog.com,2013://1.281</id>

    <published>2013-04-11T20:21:31Z</published>
    <updated>2013-04-11T21:45:08Z</updated>

    <summary><![CDATA[Responsive Design is often a slow solution for a mobile presenceThe last week or two I've been reading a book on responsive design by Tim Kadlec (Implementing&nbsp;Responsive Design) that was recommended by Gene Lewis, creative director at Digital Pulp. Kadlec...]]></summary>
    <author>
        <name>Bob</name>
        <uri>http://www.bobjohnsonconsulting.com</uri>
    </author>
    
        <category term="Mobile Marketing" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="Website Design" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.bobjohnsonblog.com/">
        <![CDATA[<b>Responsive Design is often a slow solution for a mobile presence</b><div><br /></div><div>The last week or two I've been reading a book on responsive design by Tim Kadlec (<a href="http://www.implementingresponsivedesign.com/">Implementing&nbsp;Responsive Design</a>) that was recommended by Gene Lewis, creative director at <a href="http://www.digitalpulp.com/#/home">Digital Pulp</a>. Kadlec makes a key point that others do as well: when planning for a responsive design website, it is best to start with a "mobile first" approach rather than work down to a mobile presence from an existing site created for desktop viewing.</div><div><br /></div><div>How many colleges and universities actually take a "mobile first" approach?&nbsp;</div><div><br /></div><div>I suspect that most responsive design websites in higher education try to work closely with the original site and adapt it to small screen viewing. The challenge of serious content removal to reduce the original website (bloated from content added over the last 15 or 20 years) often is ignored.&nbsp;</div><div><br /></div><div>And the even more immediate challenge of removing content items from the home page? From the home pages I've reviewed, that's a political issue that many people are happy to avoid.</div><div><br /></div><div><b>Most "mobile" websites are faster than most Responsive Design websites</b></div><div><br /></div><div>The result? Most responsive design home pages I've tested over the last few days do not download to a smartphone nearly as fast as a mobile website. From a marketing perspective, that's important. Speed counts. If your mobile presence works much faster than those of your competitors you'll have a distinct competitive advantage. People like speed. People expect speed. .</div><div><br /></div><div>Let's get specific.&nbsp;</div><div><ul><li>The fastest mobile website I tested using <a href="http://mobitest.akamai.com/m/index.cgi">Mobitest</a> (St. Mary's University) downloaded in 1.8 seconds. Close behind was Seton Hall University at 1.88 seconds. The fastest responsive design site (UC-San Diego) took 5.05 seconds to load. The University of Vermont was second at 5.37 seconds.</li><li>The slowest mobile site was 7.08 seconds. The slowest responsive design site was 21.2 seconds.</li></ul></div><div>It isn't the size of the university at work here. The University of Virginia mobile home page loads in 2.26 seconds. It's the size of the home page. Mobile sites have fewer elements on the "mobile" home page. That's the benefit of a "mobile first" approach. It forces people to deal with the need for a much lighter web presence.&nbsp;</div><div><br /></div><div>The results were not absolute. Some mobile sites were slower than the fastest responsive design sites. And that's exactly the point. Responsive design will work best when content reduction is an important element in the initial plan. No magic responsive design star dust will make a large, cumbersome "traditional" website work fast on a smartphone.</div><div><br /></div><div>Can the quest for speed on a responsive design website be a catalyst for serious content reduction? Let's hope so. When that happens, the web experience on screens of any size will improve dramatically.</div><div><br /></div><div><b>J.Boye Web &amp; Intranet Conference May 7-9</b></div><div><br /></div><div>I was reading Kadlec's book as the starting place for my responsive design presentation in the "Going Mobile" track at the <a href="http://philadelphia13.jboye.com/">J.Boye Web &amp; Intranet Conference</a>. Join us there for a lively discussion of how much speed counts in the mobile world.</div><div><br /></div><div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><b>My 2-day "Writing Right for the Web" Workshop... for any screen size</b></div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><div><b><br /></b></div><div>May 30-31, Boston: "Writing Right for the Web: Improving Your Web Content," Academic Impressions Conference.&nbsp;<a href="http://www.academicimpressions.com/conference/writing-right-web-workshop-improving-your-online-content?qq=16634v274891yT" style="color: rgb(106, 134, 181);">Review the topics and register</a>.</div><div><br /></div><div><div><b>That's all for now.</b></div><div><div style="margin: 0px; padding: 0px; font-family: 'trebuchet ms';"><span class="Apple-style-span" style="line-height: normal; font-family: arial, helvetica, hirakakupro-w3, osaka, 'ms pgothic', sans-serif;"><br /></span></div><div style="margin: 0px; padding: 0px; font-family: 'trebuchet ms';"><span class="Apple-style-span" style="line-height: 19px; font-family: arial, helvetica, hirakakupro-w3, osaka, 'ms pgothic', sans-serif;"><span class="Apple-style-span" style="line-height: normal;"><font class="Apple-style-span" style="font-size: 1em;">Join me on Twitter at&nbsp;</font></span><span class="Apple-style-span" style="line-height: normal;"><span style="color: rgb(45, 49, 138); text-decoration: underline;"><font class="Apple-style-span" style="font-size: 1em;"><a href="http://twitter.com/HighEdMarketing" style="color: rgb(45, 49, 138);">http://twitter.com/HighEdMarketing</a></font></span></span></span></div><p style="font-family: 'trebuchet ms'; font-size: 13px; line-height: 16px; margin-top: 12px; margin-bottom: 0px;"></p><span class="Apple-style-span" style="font-family: Arial;">Subscribe to "Your Higher Education Marketing Newsletter" and "Link of the Week" selections at&nbsp;</span><span class="Apple-style-span" style="font-family: Arial;"><a href="http://www.bobjohnsonconsulting.com/newsletter-subscribe.html" style="color: rgb(45, 49, 138);">http://www.bobjohnsonconsulting.com/newsletter-subscribe.html</a></span></div></div></div></div><div><br /></div>]]>
        
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<entry>
    <title>Your Higher Education Marketing Link of the Week... Capella University</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/2013/04/your-higher-education-marketing-link-of-the-week-capella-university.html" />
    <id>tag:www.bobjohnsonblog.com,2013://1.280</id>

    <published>2013-04-07T21:42:10Z</published>
    <updated>2013-04-07T22:18:31Z</updated>

    <summary>Marketing Power on the Home Page... Advance Your CareerNearly 10 years ago the Customer Carewords partnership did a survey of students looking to attend an MBA program at an elite university... the top task those students wanted to complete was...</summary>
    <author>
        <name>Bob</name>
        <uri>http://www.bobjohnsonconsulting.com</uri>
    </author>
    
        <category term="Link of the Week" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.bobjohnsonblog.com/">
        <![CDATA[<b>Marketing Power on the Home Page... Advance Your Career</b><div><br /></div><div>Nearly 10 years ago the <a href="http://www.customercarewords.com/">Customer Carewords</a> partnership did a survey of students looking to attend an MBA program at an elite university... the top task those students wanted to complete was leaning how that MBA program could help them advance their careers.</div><div><br /></div><div>Since that research I've never seen anything to suggest that "advance your career" is not a primary motivation for most adult students returning for a degree. Many universities would agree but I've never seen one use that knowledge in as striking a fashion as Capella University... the home page opens with a very large "Advance Your Career" banner that's simply impossible to miss.&nbsp;</div><div><br /></div><div><b>Advance Your Career + Areas to Study + Cost Calculator</b></div><div><br /></div><div>When your eyes do roam from the "Advance Your Career" heading you'll see large links to 5 primary areas of study. That's another top task for potential students.</div><div><br /></div><div>And while it isn't as prominent, if you follow the link to Tuition and Financial Aid you'll see a link to a net cost calculator. As a top task, learning about cost is higher now than it has ever been before.</div><div><br /></div><div>For a home page with an usually strong focus on student recruitment marketing, visit the <a href="http://www.capella.edu/">Capella University example</a>.</div><div><br /></div><div><b>New Webinar on Adult Student Recruitment</b></div><div><br /></div><div>P.S. Join me June 25 for a webinar on "Improving Your Website to Increase Adult-Student Enrollment." Content and registration at the <a href="http://bit.ly/YRHRC0">Academic Impressions website</a>.</div><div><br /></div><div><span style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;">P.P.S. If you've been visiting, you already know that my web editing connection broke back in March. We expect to have everything back to working order this week. To scroll the complete list of 234 Link of the Week selections up to&nbsp;February 15, visit the&nbsp;</span><a href="http://www.bobjohnsonconsulting.com/linkoftheweek.html" style="color: rgb(106, 134, 181); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;">original Link of the Week page</a><span style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;">.</span></div>]]>
        
    </content>
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<entry>
    <title>Your Higher Education Marketing Newsletter... April 2013</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/2013/04/your-higher-education-marketing-newsletter-april-2013.html" />
    <id>tag:www.bobjohnsonblog.com,2013://1.279</id>

    <published>2013-04-03T20:26:38Z</published>
    <updated>2013-04-03T20:31:36Z</updated>

    <summary><![CDATA[Spring is at last emerging in Michigan. The crocuses are chilly but out of the ground. Tulips must be coming along soon.&nbsp;Just as the flowers are blooming, I hope that enrollment conversion efforts at your school bring deposits from new...]]></summary>
    <author>
        <name>Bob</name>
        <uri>http://www.bobjohnsonconsulting.com</uri>
    </author>
    
        <category term="Your Higher Education Marketing Newsletter" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.bobjohnsonblog.com/">
        <![CDATA[<span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Spring is at last emerging in Michigan. The crocuses are chilly but out of the ground. Tulips must be coming along soon.&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Just as the flowers are blooming, I hope that enrollment conversion efforts at your school bring deposits from new freshmen between now and May to match your goals.&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">The J.Boye Web and Intranet Conference will offer international insights, superb organization, stimulating sessions and great social events in May. Review the program and register at</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001078993-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/TAHnAA</a><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Workshops and regular session titles for eduWeb 2013 are online now at&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001078994-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/XCPFer</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">If I have a favorite conference topic it is "Writing Right for the Web." Join us for the next event in Boston May 30-31. Check how you can make your website a better place to visit at&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001078995-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/VgmRpA</a><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">And now here are marketing notes and news for April.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">___________________________________</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><b id="yui_3_7_2_1_1365020809380_4792" style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Competitive Intelligence: Try this Tool from Jon Boeckenstedt</b><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">IPEDS information can offer marketing strategists valuable insight into key differences between their own institutions and their primary competitors if they take the time to wade through the data.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Jon Boeckenstedt at DePaul University has done everyone with a competitive intelligence inclination a favor by creating a format to check up to 8 schools for information on new student test scores, admission and graduation rates, ethnic diversity enrollment, and endowment and Pell Grant levels.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">When Jon's chart opens you will see stats for 8 Ivy League universities. Look in the right column for detail on how to delete those and add your own school and any others up to a total of 8 that interest you.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">See how it works at&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001078990-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/16gbvUp</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;and send Jon a note of thanks at JBOECKEN@depaul.edu</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">__________________________________</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><b style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Higher Ed Sticker Prices: Still Important for Parents</b><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">A new survey of the parents of college-bound high school students here in the U.S. shows that sticker price is still an important factor as families decide what college or university a child might attend.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Despite continued efforts to spread awareness of various financial aid programs, people like Richard Ekman, president of the Council of Independent Colleges, admit that an "affordability mental block" still exists.&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Here is a modest proposal: public and private sector universities should follow the example of the University of Delaware and Lynn University and put links to their net cost calculators on the home page. It is past time for marketers to take a leading role in increasing the visibility and ease of use of a tool that can reduce the "affordability mental block." If your school does not do this, you cannot complain about "affordability" mental blocks.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Spread the research around your campus after you learn more about parents and college selection at&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001078996-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/X4186w</a><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬___________________________________</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><b style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Coursera Online Courses: Only 62 Universities Can Play</b><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Some might call it necessary quality control and others might call it controlling competition but whatever the you call it your university is not likely to get approval from Coursera to join in offering online courses unless it is one of 60 U.S. and two Canadian universities that are members of the Association of American Universities.&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Schools outside the U.S. and Canada will need to be a "top five" university in their own country. Waivers from an advisory board are possible but rare. Courses for the masses, offered by the elite.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Read more about policy at&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001078997-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/ZhlMuY</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">___________________________________</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><b style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Gerry McGovern: Why Content is Not a Strategy</b><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">If you are planning a website revision or just tuning up your current site, create your improvement strategy by identifying the top tasks your visitors want to complete before deciding what the top content should be.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">To better present that position to everyone involved, read an interview with Gerry McGovern at</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001078998-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/WDGQMq</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">___________________________________</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><b style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Tuition Increases: The Impact of Declining Teaching Loads</b><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">This has the potential to cause public relations nightmares for higher education leaders: the extent to which lower teaching loads have spread throughout higher education from the late 1980s to the early 2000s, resulting in a loss of income from tuition that has forced higher overall tuition rates.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">The charts in this report are fascinating: from genuine research universities with important research responsibilities to nearly every other type of institution, a modest restoration of teaching loads would produce significantly more revenue and lower overall teaching costs.&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Download your copy of "Selling Students Short" at&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001078999-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/ZEKg4A</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">___________________________________</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><b style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Higher Education in Alberta: Public Sector Future in the U.S.?</b><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Just as state governments are doing in the U.S. so too are provincial governments reducing higher education funding in Canada. And in Alberta, the Advanced Education Minister is mandating review and elimination of academic programs based on criteria that include duplication, low enrollment, and quality.&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Read more about an unusually vigorous intervention in higher education planning at&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001078991-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/16hgc1U</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">___________________________________</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><b style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Tablets vs. Smartphones for Website Visits: Are Tablets Winning?</b><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Adobe is reporting that around the world Internet visits from tablets have overtaken visits from smartphones. Overall, tablet users now make about 8 percent of website visits while smartphone visits are at 7 percent.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Here in the U.S. it is also true that for teens a smartphone is more valuable than a tablet for daily communication. But is that true when researching higher education choices? Marketers will want to watch closely this year their analytics reports about how new visitors are accessing their websites.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">More on the Adobe report at&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001078989-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">adobe.ly/12I3U4D</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">__________________________________</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><b style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Facebook Advertising for Mobile: Think Newsfeed</b><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Are you advertising on Facebook? If you are and you want to engage the growing number of mobile users, the only place way to do that is by placing ads in the newsfeed. That was the advice of Facebook executive Nicholas Franchet at a conference in March.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Not only is the newsfeed the only place mobile visitors will see ads, it is also the most engaging place to put them. See more about the ad types available in the Mobile Marketer report at</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001079000-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/YnXl1N</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">And of course remember that people are still not overly happy about social media and mobile advertising. That does not mean you should not do it. It does argue for careful selection of where your ads will appear so that your ad content matches the interests of those who see it as closely as possible.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">__________________________________</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><b style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Responsive Design: The Dartmouth College Example</b><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Work is in progress on a responsive design remake of the Dartmouth College website. Visit my blog for Q&amp;A with Gene Lewis, creative director at Digital Pulp, to help you draft a realistic plan if responsive design is in your future.&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Start with "Responsive Design: Not a Magic Solution" at&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001079001-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/ZhnQ6d</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">__________________________________</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><b style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Pinterest: Analytics for Marketers</b><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">If Pinterest is part of your social media marketing plan, visit "The Complete Guide to Using Pinterest's Free Analytics Tool" at&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001079002-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/YWRpLz</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;for review of basic but important stats.&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Before you get to see results you have to verify your site and switch to a new Pinterest design. If you do not like the new design, you can change back to the old one.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Is Pinterest important? That depends on your marketing plans. The very large majority of people using it are women. Hitwise reports Pinterest is the fourth most popular social media site in the U.S. at 1.17 percent of visitors at the end of March. That is still well below the 25.2 percent of visitors to second-place Yahoo.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">__________________________________</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><b style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Most Popular Topic Last Month: Monsters University Website</b><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Laugh and weep as you see how the folks at Pixar accurately captured just about every brand cliché you can find on a higher education website when you visit&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001079003-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/Xryx7u</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">__________________________________&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><b style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Conferences and Webinars in 2013</b><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">May 7-9, Philadelphia: "5 Top Web Management Principles: Achieving Consensus within Your Organization" and "Winning Friends at Your Website: Use Top Task Design for a Great Experience," J.Boye Web and Intranet conference. Program and registration starts at&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001078988-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">philadelphia13.jboye.com/</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">May 30-31, Boston: "Writing Right for the Web: Improving Your Institution's Web Content," Academic Impressions Conference. Details are online at&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001078995-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/VgmRpA</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">June 25, Webinar: "Improving Your Website to Increase Adult Student Enrollment," Academic Impressions. Description and registration are online now at&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001079004-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/YRHRC0</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">July 10-12, Chicago: "Advertising Online for Student Recruitment" pre-conference workshop and "Increasing Conversion: The Best (and Not So Best) Email Marketing Plans," ACT Enrollment Planners Conference. Workshop details are at&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001078992-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/10tlgMR</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">July 29-31, Boston: "Advertising Online" workshop and, with David Marshall, "An Admissions First Mobile Site," eduWeb 2013. See all the sessions at&nbsp;</span><a rel="nofollow" target="_blank" href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001078994-47284462" style="color: rgb(40, 98, 197); outline: 0px; font-family: Helvetica, Arial, sans-serif; font-size: 12px;">bit.ly/XCPFer</a><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Plan a custom presentation on your campus. Host a workshop on any of my conference presentation topics. Contact me at bob@bobjohnsonconsulting.com or call me at 248.766.6425.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">________________________________</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><b style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">That's All for Now</b><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Be a marketing champion on your campus.</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Bob Johnson, Ph.D. (bob@bobjohnsonconsulting.com)&nbsp;</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">President</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">Bob Johnson Consulting, LLC</span><br style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;" /><span style="color: rgb(69, 69, 69); font-family: Helvetica, Arial, sans-serif; font-size: 12px;">_____________________________________</span> ]]>
        
    </content>
</entry>

<entry>
    <title>Your Higher Education Marketing Link of the Week... Aarhus University</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/2013/03/your-higher-education-marketing-link-of-the-week-aarhus-university.html" />
    <id>tag:www.bobjohnsonblog.com,2013://1.278</id>

    <published>2013-03-24T19:36:27Z</published>
    <updated>2013-03-24T20:59:08Z</updated>

    <summary>A Marketing Plus: Aarhus University Recruits International Students in 9 LanguagesNo matter how well a potential international student (or their parents) may know the language of the possible host country, wading through that language on a typical higher education website...</summary>
    <author>
        <name>Bob</name>
        <uri>http://www.bobjohnsonconsulting.com</uri>
    </author>
    
        <category term="Link of the Week" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="Student Recruitment" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.bobjohnsonblog.com/">
        <![CDATA[<b>A Marketing Plus: Aarhus University Recruits International Students in 9 Languages</b><div><br /></div><div>No matter how well a potential international student (or their parents) may know the language of the possible host country, wading through that language on a typical higher education website is not always easy. That's why it makes great good sense to provide initial information in the language of the countries from which you hope to enroll students. Not many universities take the time to do that.&nbsp;</div><div><br /></div><div>Aarhus University sets an unusually strong example in two ways.</div><div><br /></div><div>First, information is presented in these 9 languages:</div><div><ul><li>English</li><li>Chinese</li><li>Hindi</li><li>German</li><li>Spanish</li><li>Indonesian</li><li>Russian</li><li>Portuguese</li><li><span style="font-size: 1em;">French</span></li></ul><div>Second, the language is used not only on the "Welcome" page but also on four others:</div></div><div><ul><li>Why choose Aarhus University?</li><li>Living in Denmark</li><li>Structure</li><li>Career options</li></ul><div>For an example of how to increase the marketing strength of your international student recruitment website, start at the "<a href="http://bit.ly/YB4ObK">AU in 9 Languages</a>" page at Aarhus University.</div></div><div><br /></div><div>How to make this stronger? The link to this page is immediately visible only to students interested in Master's degree programs. Add the same link to pages introducing bachelor and Ph.D. programs.</div><div><br /></div><div><span style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;">P.S. If you've been visiting, you already know this: my web editing connection remains broken and we're still working on a fix. To scroll the complete list of 234 Link of the Week selections up to&nbsp;February 15, visit the&nbsp;</span><a href="http://www.bobjohnsonconsulting.com/linkoftheweek.html" style="color: rgb(106, 134, 181); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;">original Link of the Week page</a><span style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;">.</span></div><div><br /></div>]]>
        
    </content>
</entry>

<entry>
    <title>Responsive Design... Q&amp;A with Gene Lewis continues</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/2013/03/post.html" />
    <id>tag:www.bobjohnsonblog.com,2013://1.277</id>

    <published>2013-03-21T19:33:09Z</published>
    <updated>2013-03-21T21:20:05Z</updated>

    <summary>Responsive Design... Not a Magic SolutionWhen responsive design first appeared as a solution to the challenge of &quot;going mobile&quot; with website content, more than a few people jumped on it with the eagerness of a cat chasing a fast-moving object...</summary>
    <author>
        <name>Bob</name>
        <uri>http://www.bobjohnsonconsulting.com</uri>
    </author>
    
        <category term="Digital marketing" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="Mobile Marketing" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="Online Marketing" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="Website Design" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.bobjohnsonblog.com/">
        <![CDATA[<b>Responsive Design... Not a Magic Solution</b><div><br /></div><div>When responsive design first appeared as a solution to the challenge of "going mobile" with website content, more than a few people jumped on it with the eagerness of a cat chasing a fast-moving object across a floor or field. Since then, reality has crept back into view. Responsive design is hard work. Mobile apps sometimes are a better solution. Responsive design will not magically turn a bad website on a big screen into a good one on a smaller screen.</div><div><br /></div><div>Do you really want to make everything on your "regular" website "responsive"? The right answer is "Of course not, that's just silly. Half of the content on our website is garbage." But how will you decide what content to purge? That's one thing we'll talk about at my responsive design session at the <a href="http://philadelphia13.jboye.com/">J.Boye Web and Intranet Conference</a> in Philadelphia this May.</div><div><br /></div><div>This occasional Responsive Design series <a href="http://www.bobjohnsonblog.com/2013/03/responsive-design-implementing-change-at-dartmouth-college.html">started last week</a> and featured Gene Lewis, creative director at <a href="http://www.digitalpulp.com/#/home">Digital Pulp</a>, answering questions from a project now underway at Dartmouth College. Today we wrap that up with more Q&amp;A with Gene.&nbsp;</div><div><br /></div><div><b>Responsive Design: Moving Mainstream with Extra Time and Cost</b></div><div><br /></div><div><b>REJ Question<a href="http://www.bobjohnsonblog.com/2013/03/responsive-design-implementing-change-at-dartmouth-college.html">:</a></b> When a potential client first approaches you about creating a Responsive Design website, what are the most important questions you ask to learn how much they already know about what's involved?</div><div><br /></div><div><b>Gene Lewis Answer</b>:&nbsp;</div><blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;"><div>"Whenever a client brings up a specific need or requirement, we do some digging to learn what's behind the request - It's important to know what we're solving for. Clients are often susceptible to trends (e.g. We need a blog! Not sure why, but we need one!). If a solid strategy isn't attached to a request, it often falls flat.</div><div><br /></div><div>"When RD is raised, we want to make sure that our clients understand what Responsive Design enables (and what it doesn't), and that it requires some additional effort (and therefore cost). Gone are the days when mobile was a nice-to-have. RD is now far more mainstream and doesn't feel like a trend request."</div></blockquote><div><br /></div><div><b>Responsive Design: The Creative Challenge</b></div><div><br /></div><div><b>REJ Question</b>: From your experience creating RD sites, is there a "most likely" barrier to success that you need to overcome?</div><div><br /></div><div><b>Gene Lewis Answer</b>:&nbsp;</div><blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;"><div>"We're in the midst of many responsive projects right now, and each pose their own set of challenges. If I said cost, would that seem shallow?</div><div><br /></div><div>"One of the most frustrating things I've read time and again is that Responsive isn't really that much more work --B.S. If you do it well, it's more work for everyone involved. And as an agency, it adds an entire level of approvals and revision cycles to a project.&nbsp;</div><div><br /></div><div>"A number of RD articles have said that a majority of responsive design work should be done in code -- and not in design. While I have the utmost respect and admiration for good front-end developers, I haven't run across many developers with an incredible design aesthetic.&nbsp;</div><div><br /></div><div>"For a truly elegant Responsive result, you need the creative and front-end development teams working together. There are so many ways of creatively solving interface challenges these days that the sky's the limit -- you just need someone to make the right choices."</div></blockquote><div><br /></div><div><b>And a marketing note on top tasks...</b></div><div><br /></div><div>I'll explore the marketing element more in the future, but every web team working on a public site will benefit from the addition of a marketing-oriented member who understands the need to make top-task completion a priority. When people can complete their top tasks quickly and easily, the marketing strength of your website will grow.</div><div><br /></div><div><b>Gene on recommended reading...</b></div><div><br /></div><div>When I asked Gene for recommended reading, he started with a "shameless plug" for an article by the agency's director of user experience, Sarah Blecher. Check Sarah's blog post for "<a href="http://blog.digitalpulp.com/2013/02/21/9-questions-higher-education-institutions-should-ask-before-starting-a-responsive-website-design-project/">9 Questions Higher Education Institutions Should Ask Before Starting a&nbsp;Responsive Website Design Project</a>." No room for cats chasing shiny objects here.</div><div><br /></div><div>He also recommended Tim Kadlec's book, <a href="http://www.implementingresponsivedesign.com/">Implementing Responsive Web Design</a>.</div><div><br /></div><div><b style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;">My 2-day "Writing Right for the Web" Workshop... for any screen size</b></div><div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><b><br /></b></div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;">May 30-31, Boston: "Writing Right for the Web: Improving Your Web Content," Academic Impressions Conference.&nbsp;<a href="http://www.academicimpressions.com/conference/writing-right-web-workshop-improving-your-online-content?qq=16634v274891yT" style="color: rgb(106, 134, 181);">Review the topics and register</a>.</div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><br /></div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><div><b>That's all for now.</b></div><div><div style="margin: 0px; padding: 0px; font-family: 'trebuchet ms';"><span class="Apple-style-span" style="line-height: normal; font-family: arial, helvetica, hirakakupro-w3, osaka, 'ms pgothic', sans-serif;"><br /></span></div><div style="margin: 0px; padding: 0px; font-family: 'trebuchet ms';"><span class="Apple-style-span" style="line-height: 19px; font-family: arial, helvetica, hirakakupro-w3, osaka, 'ms pgothic', sans-serif;"><span class="Apple-style-span" style="line-height: normal;"><font class="Apple-style-span" style="font-size: 1em;">Join me on Twitter at&nbsp;</font></span><span class="Apple-style-span" style="line-height: normal;"><span style="color: rgb(45, 49, 138); text-decoration: underline;"><font class="Apple-style-span" style="font-size: 1em;"><a href="http://twitter.com/HighEdMarketing" style="color: rgb(45, 49, 138);">http://twitter.com/HighEdMarketing</a></font></span></span></span></div><p style="font-family: 'trebuchet ms'; font-size: 13px; line-height: 16px; margin-top: 12px; margin-bottom: 0px;"></p><span class="Apple-style-span" style="font-family: Arial;">Subscribe to "Your Higher Education Marketing Newsletter" and "Link of the Week" selections at&nbsp;</span><span class="Apple-style-span" style="font-family: Arial;"><a href="http://www.bobjohnsonconsulting.com/newsletter-subscribe.html" style="color: rgb(45, 49, 138);">http://www.bobjohnsonconsulting.com/newsletter-subscribe.html</a></span></div><div><br /></div></div></div><div><br /></div><div><br /></div>]]>
        
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<entry>
    <title>Your Higher Education Marketing Link of the Week... Drew University</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/2013/03/your-higher-education-marketing-link-of-the-week-drew-university.html" />
    <id>tag:www.bobjohnsonblog.com,2013://1.276</id>

    <published>2013-03-17T21:44:28Z</published>
    <updated>2013-03-17T22:27:06Z</updated>

    <summary>Success After Graduation... A Most Unusual PresentationEveryone wants to know... if I (or my child) graduate from your university, can I expect to have a successful career? That&apos;s an especially important question for liberal arts colleges and universities where the...</summary>
    <author>
        <name>Bob</name>
        <uri>http://www.bobjohnsonconsulting.com</uri>
    </author>
    
        <category term="Link of the Week" scheme="http://www.sixapart.com/ns/types#category" />
    
    
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        <![CDATA[<b>Success After Graduation... A Most Unusual Presentation</b><div><br /></div><div>Everyone wants to know... if I (or my child) graduate from your university, can I expect to have a successful career? That's an especially important question for liberal arts colleges and universities where the connection between learning and career success isn't always immediate.</div><div><br /></div><div>Drew University presents an unusually designed mix of facts and stories to bolster confidence in the value of a Drew degree. It takes a little scrolling but visitors quickly come upon:</div><div><br /></div><div><ul><li>The usual number for people employed a year after graduation (95%) and another for unemployed (3.5%).&nbsp;</li><li>A list of 21 employers and 25 professional and graduate schools.</li><li><span style="font-size: 1em;"><b>My favorite</b>: 9 easy-to-scan image labels that lead to brief student stories that quickly show the diversity of career possibilities: Building Wealth, Advancing Medicine, Rescuing Schools, Pharmacist in Training, Launching New Bands, Military Intelligence, Reinventing Theatre, In the Beauty Biz, and Thailand First.</span></li><li>7 profiles of longer term graduates spread over 1975, 1985, 1987, 1989, 2010, and 2011.</li><li>And right at the bottom of the page, highly visible links to "Visit Campus" or "Apply Now" or "Contact Us."</li></ul><div>For an engaging presentation of what people have done with a Drew University degree, visit&nbsp;the <a href="http://www.drew.edu/undergraduate/when-you-graduate">When You Graduate page</a>.</div><div><br /></div><div>P.S. If you've been visiting, you already know this: my web editing connection remains broken and we're still working on a fix. To scroll the complete list of 234 Link of the Week selections up to&nbsp;February 15, visit the <a href="http://www.bobjohnsonconsulting.com/linkoftheweek.html">original Link of the Week page</a>.</div><div><br /></div><div><br /></div></div>]]>
        
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<entry>
    <title>Responsive Design... implementing change at Dartmouth College</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/2013/03/responsive-design-implementing-change-at-dartmouth-college.html" />
    <id>tag:www.bobjohnsonblog.com,2013://1.275</id>

    <published>2013-03-14T20:52:09Z</published>
    <updated>2013-03-14T22:51:48Z</updated>

    <summary>Responsive design... from a marketing perspectiveToday an occasional series on the implementation of Responsive Design at higher education websites starts. Responsive design is one answer (and a popular one) to the reality that websites built for large screen viewing do...</summary>
    <author>
        <name>Bob</name>
        <uri>http://www.bobjohnsonconsulting.com</uri>
    </author>
    
        <category term="Mobile Marketing" scheme="http://www.sixapart.com/ns/types#category" />
    
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        <![CDATA[<div><b>Responsive design... from a marketing perspective</b></div><div><br /></div><div>Today an occasional series on the implementation of Responsive Design at higher education websites starts. Responsive design is one answer (and a popular one) to the reality that websites built for large screen viewing do not work well on smartphone screens.</div><div><br /></div><div>I'm skeptical of any "solution" that quickly is adopted with evangelical zeal. That skepticism increased last May after insane, frothing-at-the-mouth responses on Twitter to an <a href="http://www.nngroup.com/articles/repurposing-vs-optimized-design/">Alertbox article by Jakob Nielsen</a> suggesting that Responsive Design might not be the right solution in every case for "going mobile."</div><div><br /></div><div>Later in the series I'll add notes from a marketer's perspective on the strengths and weaknesses of Responsive Design. So far I've visited about 25 "responsive" higher education. I'll visit more to prepare for a Responsive Design presentation at the <a href="http://philadelphia13.jboye.com/session/going-mobile-how-it-is-done/">J.Boye Web and Intranet Conference</a> in May.</div><div><br /></div><div><b>Dartmouth College... Planning, Process, and Progress</b></div><div><br /></div><div>An interview with Gene Lewis, creative director at <a href="http://www.digitalpulp.com/#/home">Digital Pulp</a>,&nbsp;opens the series.</div><div><br /></div><div>In late January Mitchell Caplan, managing director at Digital Pulp, wrote to introduce me to the RD work underway for <a href="http://www.dartmouth.edu/">Dartmouth College</a>. After visiting the site on my iPhone and laptop, I asked Gene if he'd agree to answer a few questions about the Dartmouth work. He agreed. Today we have answers to two questions. More will follow next week.</div><div><b><br /></b></div><div><b>REJ Question:&nbsp;</b><span style="font-size: 1em;">Dartmouth is off to a good start with Responsive Design. That said, it is obvious from the "Phase I" label that you plan to go further into the site so that there are fewer occasions when smartphone visitors find themselves on regular web pages. The medical school and the business school, for instance, are not yet mobile-friendly while the engineering school is.</span></div><div><br /></div><div>How far down the Responsive Design trail does Dartmouth plans to go? <a href="http://blog.digitalpulp.com/2012/11/16/new-dartmouth-website-launched-today-phase-one/">On your blog</a> you refer to "full depth" content. Is the plan to transform the entire site? If not, how will decisions be made about what content to delete or just leave alone?</div><div><br /></div><div><b>Gene Lewis Answer</b>:&nbsp;</div><blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;"><div>"We've come to realize that "Phase I" is overstating it. I might re-classify it as a .5 release. For a number of reasons, Dartmouth wanted to demonstrate progress as early as possible, so we worked with the internal team to quickly implement 3 templates that were integrated into the architecture and content (no substantive changes were made). A very light version of a Responsive approach was implemented to hint at what would be coming down the road.</div><div><br /></div><div>"In the coming months, a entirely new architecture will debut - and with it more than 40 unique RD templates that will have been fully integrated into Drupal. Nearly every area of Dartmouth.edu will be affected."</div></blockquote><div><br /></div><div><b>REJ Question</b>: The RD home page opens with four primary topics: Academics, Campus Life, Research, and About. How was the decision made to highlight those four areas?</div><div><br /></div><div><b>Gene Lewis Answer</b>:&nbsp;</div><blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;"><div>"Those sections actually weren't touched in Phase I - they've remained unchanged for many years. We worked with the Dartmouth team for several months to completely re-think the entire site architecture, consolidating several hundred sites into a single cohesive structure and user experience that balances simplicity and the school's ethos.</div><div><br /></div><div>"While we can't share the specific architecture until launch, we can tell you that everything has been consolidated and language has been re-tooled to more effectively balance Dartmouth's pedagogy and relevance to the world. We think it's going to have a big impact on how Dartmouth connects with its many audiences."</div></blockquote><div><br /></div><div><b>Next week</b>: <b>Barriers to success and reading recommendations</b></div><div><b><br /></b></div><div><b>"Writing Right for the Web"... for any screen size</b></div><div><b><br /></b></div><div><span style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;">May 30-31, Boston: "Writing Right for the Web: Improving Your Web Content," Academic Impressions Conference. <a href="http://www.academicimpressions.com/conference/writing-right-web-workshop-improving-your-online-content?qq=16634v274891yT">Review the topics and register</a>.</span></div><div><span style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><br /></span></div><div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><b>That's all for now.</b></div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><div style="margin: 0px; padding: 0px; font-family: 'trebuchet ms';"><span class="Apple-style-span" style="line-height: normal; font-family: arial, helvetica, hirakakupro-w3, osaka, 'ms pgothic', sans-serif;"><br /></span></div><div style="margin: 0px; padding: 0px; font-family: 'trebuchet ms';"><span class="Apple-style-span" style="line-height: 19px; font-family: arial, helvetica, hirakakupro-w3, osaka, 'ms pgothic', sans-serif;"><span class="Apple-style-span" style="line-height: normal;"><font class="Apple-style-span" style="font-size: 1em;">Join me on Twitter at&nbsp;</font></span><span class="Apple-style-span" style="line-height: normal;"><span style="color: rgb(45, 49, 138); text-decoration: underline;"><font class="Apple-style-span" style="font-size: 1em;"><a href="http://twitter.com/HighEdMarketing" style="color: rgb(45, 49, 138);">http://twitter.com/HighEdMarketing</a></font></span></span></span></div><p style="font-family: 'trebuchet ms'; font-size: 13px; line-height: 16px; margin-top: 12px; margin-bottom: 0px;"></p><span class="Apple-style-span" style="font-family: Arial;">Subscribe to "Your Higher Education Marketing Newsletter" and "Link of the Week" selections at&nbsp;</span><span class="Apple-style-span" style="font-family: Arial;"><a href="http://www.bobjohnsonconsulting.com/newsletter-subscribe.html" style="color: rgb(45, 49, 138);">http://www.bobjohnsonconsulting.com/newsletter-subscribe.html</a></span></div></div><div><span style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><br /></span></div><div><span style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><br /></span></div><div><br /></div><div><br /></div> ]]>
        
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<entry>
    <title>Your Higher Education Marketing Link of the Week... Eastern Washington University</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/2013/03/your-higher-education-marketing-link-of-the-week-eastern-washington-university.html" />
    <id>tag:www.bobjohnsonblog.com,2013://1.274</id>

    <published>2013-03-10T21:14:10Z</published>
    <updated>2013-03-10T21:45:54Z</updated>

    <summary>Competitive Tuition Costs... A Rare Example from Eastern Washington UniversityIf you have a cost advantage over other public universities in your state, why not highlight that advantage on your website? Makes marketing sense and yet you don&apos;t see that happening...</summary>
    <author>
        <name>Bob</name>
        <uri>http://www.bobjohnsonconsulting.com</uri>
    </author>
    
        <category term="Higher Education Tuition and Costs" scheme="http://www.sixapart.com/ns/types#category" />
    
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        <![CDATA[<b>Competitive Tuition Costs... A Rare Example from Eastern Washington University</b><div><br /></div><div>If you have a cost advantage over other public universities in your state, why not highlight that advantage on your website? Makes marketing sense and yet you don't see that happening very often in higher education, even in these times of increasing price sensitivity.</div><div><br /></div><div>Eastern Washington is one of the rare examples of a university that does not hold back from making sure people know that the cost of an EWU bachelor's degree is less than the cost at other Washington universities. Included in a comparison chart that you can't miss when the "Costs and Fees" page opens:</div><div><br /></div><div><ul><li>In-state Tuition and Fees</li><li>Books</li><li>Room &amp; Board</li><li>Total Cost</li><li>Four-Year Savings When You Choose EWU</li></ul><div>Depending on the competition, annual savings can range from just $4,572 to over $20,000 at four other state universities.</div><div><br /></div><div>For an unusual example of cost comparison in higher education, visit the Eastern Washington University <a href="http://www.ewu.edu/undergrad/afford/cost-comparison.xml">"Costs and Fees"</a> page.</div><div><br /></div><div>Bob Johnson</div></div><div><br /></div><div>P.S. Yes, my website content editor is still broken so the Link of the Week is on the blog for a second week. Every expectation that we'll have a new editor in place this week.</div>]]>
        
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<entry>
    <title>Your Higher Education Marketing Newsletter... March 2013</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/2013/03/your-higher-education-marketing-newsletter-march-2013.html" />
    <id>tag:www.bobjohnsonblog.com,2013://1.273</id>

    <published>2013-03-04T22:04:00Z</published>
    <updated>2013-03-04T22:06:54Z</updated>

    <summary>As I finish this newsletter we are having a rare sunny day in Michigan. Bright enough to make me realize spring is indeed almost upon us. May you all be having equally fine weather as you read this.The latest update...</summary>
    <author>
        <name>Bob</name>
        <uri>http://www.bobjohnsonconsulting.com</uri>
    </author>
    
        <category term="Your Higher Education Marketing Newsletter" scheme="http://www.sixapart.com/ns/types#category" />
    
    
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        <![CDATA[As I finish this newsletter we are having a rare sunny day in Michigan. Bright 
enough to make me realize spring is indeed almost upon us. May you all be having 
equally fine weather as you read this.<br /><br />The latest update to my secret 
shopping reports on email response to an online inquiry takes a close look at 
the 31 Fast-Forward Application emails sent from one college between September 
and February. Read the subject lines and count the deadline changes at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067386-47284462" rel="nofollow" target="_blank">bit.ly/YARjtm</a> <br /><br />The Call for Papers for 
eduWeb2013 is open until March 8. Details at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067385-47284462" rel="nofollow" target="_blank">bit.ly/11EvfhY</a> <br /><br />My first conference 
presentations this year are at the J.Boye Web and Intranet Conference in 
Philadelphia in May: a tutorial on building web management consensus and 
sessions on responsive design and top task website design. More on the tutorial 
and the entire conference at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067387-47284462" rel="nofollow" target="_blank">bit.ly/TmJ0mk</a> <br /><br />My 2-day conference on 
Writing Write for the Web moves to Boston, May 30-31. Details for 2013 and video 
from the 2012 event are online now at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067388-47284462" rel="nofollow" target="_blank">bit.ly/VgmRpA</a> <br /><br />And now here are your 
higher education marketing news and notes for 
March.<br />_______________________________<br /><b>Start with a Laugh: Visit 
Monsters University Website</b><br /><br />What do you get when you assemble every 
cliché about a higher education website in a single parody? <br /><br />Monsters 
University website at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067389-47284462" rel="nofollow" target="_blank">bit.ly/Xryx7u</a> <br /><br />Do not miss the intro to 
Academics with an opening video "Message from the Dean for Prospective Students" 
but also be sure to include the entry pages for About and Admissions on your 
visit. <br />__________________________________<br /><b>Where Have the Full Pay 
Students Gone since 2005?</b><br /><br />For insight into the changes since 2008 in 
the percent of new freshmen who pay full tuition and the average size of 
institutional scholarships and grants awarded to freshmen, visit <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067390-47284462" rel="nofollow" target="_blank">bit.ly/VXH7N2</a><br /><br />Group schools by public or 
private not-for-profit and by state or region. Or you can create a custom group 
of your competitors. Comparison years, from IPEDS, are 2005 and 
2010.<br />__________________________________<br /><b>Email for Mobile Marketing in 
2013</b><br /><br />Mike Hotz offers insight into key changes you need to make for 
effective email marketing in 2013. <br /><br />My favorite was the need to apply 
responsive design to your email and not just your website. Make sure you read, 
or try to read, your email on your smartphone. If you cannot do that without 
finger flicking to enlarge the text, your email marketing will suffer in 
2013.<br /><br />More on email marketing and mobile apps from Mike at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067391-47284462" rel="nofollow" target="_blank">bit.ly/YAQGQC</a> 
<br />__________________________________<br /><b>Selective Colleges and 
Universities: An Ongoing Lack of Socioeconomic Diversity</b><br /><br />Is 
socioeconomic diversity a more important goal in the future than ethnic 
diversity? <br /><br />That is the question Richard Kahlenberg asks in a recent 
Chronicle of Higher Education column after being "dumbstruck" by an open 
discussion of that topic at a talk he was giving at Middlebury College sponsored 
by a new student group called Money at Midd.<br /><br />The result is a fine 
overview of economic vs. ethnic diversity in admission goals that prompted at 
least 60 comments in response at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067392-47284462" rel="nofollow" target="_blank">bit.ly/YRpjTc</a><br />__________________________________<br /><b>Strategy 
for Creating Responsive Design Websites</b><br /><br />Are you planning to jump on 
the responsive design bandwagon this year? Be sure to read Jared Spool on 
strategy points to consider as you start the process. Two of my favorite points: 
you will need to reduce content and pay special attention to images. <br /><br />A 
website that is not marketing strong before responsive design will not be 
marketing strong after it. Check more good advice in "Devising a Strategy for 
Responsive Design" at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067393-47284462" rel="nofollow" target="_blank">bit.ly/Zf4qRQ</a> 
<br />_______________________________<br /><b>The High Cost of Brand Position: 60+ 
Percent Tuition Discounting</b><br /><br />Imagine you worked at Top 25 National 
Liberal Arts College with an endowment of about $1.4 billion and had to discount 
more than 60 cents of every tuition dollar to enroll a freshmen class. Would 
that be a sustainable financial model at your school?<br /><br />More about the high 
cost of maintaining brand position and how one board of trustees hopes to change 
the financial model in my blog post at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067394-47284462" rel="nofollow" target="_blank">bit.ly/WoXV2h</a> 
<br />_________________________________<br /><b>Social Media 
Demographics</b><br /><br />Social media marketing is important, but depending on 
your goals not all social media sites are equally important. If you want to 
reach men, for instance, Pinterest will not have a large role to play. Only 5 
percent of men online use Pinterest compare to 25 percent of women.<br /><br />The 
folks at the Pew Internet project bring us that information and more on 5 
popular social media sites in their February research report at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067395-47284462" rel="nofollow" target="_blank">bit.ly/XJM10g</a><br />__________________________________<br /><b>Graduate 
Student Enrollment: Advertising on LinkedIn</b><br /><br />If ambitious young 
professionals looking for career advancement are a recruitment target for your 
master's degree programs, LinkedIn is expanding online advertising opportunities 
with special attention to smartphones.<br /><br />Read more about what is planned 
for 2013 at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067396-47284462" rel="nofollow" target="_blank">bit.ly/W3GC2K</a> 
<br />__________________________________<br /><b>The Marketing Power of "You" in 
Writing</b><br /><br />In my Writing Right for the Web sessions I always try to 
include an example of a page that uses "you" to speak to the people who are 
reading the page. Pages like that are not easy to find. <br /><br />Perhaps more 
people will start making their websites visitor-friendly by adopting a "you" 
approach after reading Tim Riesterer on "Nine Common Phrases Made Great by Using 
'You' Instead of 'We'" at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067397-47284462" rel="nofollow" target="_blank">bit.ly/Vduz3H</a> <br /><br />Reducing the amount of 
organization-centric writing is one way you can start improving the marketing 
strength of your website 
tomorrow.<br />__________________________________<br /><b>Blessedly Brief Online 
Inquiry Forms: 3 New Honor Roll Members in February</b><br /><br />The Honor Roll 
started in October with an original 6 members and more have surfaced since then. 
<br /><br />Three more were added in February: a music school, a continuing studies 
program, and an undergraduate admissions site. See the new and the earlier 
winners at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067398-47284462" rel="nofollow" target="_blank">bit.ly/OYZeBb</a> <br /><br />If you have one similar to 
these, send me the link.<br />__________________________________<br /><b>Most 
Popular Topic Last Month: City University of New York Landing 
Page</b><br /><br />CUNY creates great landing pages that repeat and reinforce 
advertising messages. See the landing page and the original ad for "At CUNY, the 
Legacy Continues" at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067383-47284462" rel="nofollow" target="_blank">cuny.edu/news/features/legacy.html</a> 
<br />__________________________________ <br /><b>Conferences and Webinars in 
2013</b><br /><br />Look for presentation details in the February 
newsletter.<br /><br />May 7-9, Philadelphia: "5 Top Web Management Principles: 
Achieving Consensus within Your Organization" and "Winning Friends at Your 
Website: Use Top Task Design for a Great Experience," J.Boye Web and Intranet 
conference. Program and registration starts at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067384-47284462" rel="nofollow" target="_blank">philadelphia13.jboye.com/</a> <br /><br />May 30-31, 
Boston: "Writing Right for the Web: Improving Your Institution's Web Content," 
Academic Impressions Conference. Details are online at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067388-47284462" rel="nofollow" target="_blank">bit.ly/VgmRpA</a> <br /><br />June 25, Webinar: 
"Improving Your Website to Increase Adult Student Enrollment," Academic 
Impressions. Description and registration are online now at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067399-47284462" rel="nofollow" target="_blank">bit.ly/YRHRC0</a> <br /><br />Also plan to attend one or 
more of my favorites... ACT Enrollment Planners Conference in July, and/or eduWeb 
Conference also in July. <br /><br />Expand the marketing skills of people on your 
campus. Host a campus workshop on any of my conference presentation topics or 
"Writing Right for The Web." Scan the presentation topics at <a href="http://redir.targetx.com/cgi-bin/email/redir.cgi?id=0001067400-47284462" rel="nofollow" target="_blank">bit.ly/NVQR8c</a> <br /><br />Contact me at 
bob@bobjohnsonconsulting.com or call me at <span class="skype_pnh_print_container_1362335258">248.766.6425</span>.<br />________________________________<br /><b>That's 
All for Now</b> <br /><br />Be a marketing champion on your campus.<br /><br />Bob 
Johnson, Ph.D. (bob@bobjohnsonconsulting.com) <br />President<br />Bob Johnson 
Consulting, LLC<br /> ]]>
        
    </content>
</entry>

<entry>
    <title>Grinnell College... the high cost of brand position</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/2013/02/grinnell-college-the-high-cost-of-brand-position.html" />
    <id>tag:www.bobjohnsonblog.com,2013://1.272</id>

    <published>2013-02-28T21:05:20Z</published>
    <updated>2013-03-01T14:44:35Z</updated>

    <summary>Finances, Brand Strength, Sustainable Economic Models... Grinnell Struggles with Brand PositionGrinnell College is one of the rare residential liberal arts colleges with an endowment of more than one billion dollars (nearly $1.4 billion in 2012). And it also has, the...</summary>
    <author>
        <name>Bob</name>
        <uri>http://www.bobjohnsonconsulting.com</uri>
    </author>
    
        <category term="Brand Strength" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="Higher Education Tuition and Costs" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="Student Recruitment" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.bobjohnsonblog.com/">
        <![CDATA[<b>Finances, Brand Strength, Sustainable Economic Models... Grinnell Struggles with Brand Position</b><div><br /></div><div><a href="http://www.grinnell.edu/">Grinnell College</a> is one of the rare residential liberal arts colleges with an endowment of more than one billion dollars (nearly $1.4 billion in 2012). And it also has, the president has recently admitted, an unsustainable financial model.&nbsp;</div><div><br /></div><div>What's up with that?</div><div><br /></div><div>The answer illustrates how much things have changed since 2008 for even the best endowed colleges and universities. It also casts light on the perilous existence of many liberal arts colleges with much lower endowments struggling to maintain enrollment levels and academic profiles without sinking under a rising tuition discount rate.</div><div><br /></div><div><b>Grinnell College: Tuition Discount Rate is over 60 Percent</b></div><div><br /></div><div>The tuition discount rate at Grinnell is over 60 percent. The formal definition from the National Association of College and University Business Officers: "<a href="http://www.pellinstitute.org/downloads/sfarn_2011-Pullaro_060211.pdf">Institutional grant dollars as a percentage of gross tuition and fee revenues</a>."&nbsp;</div><div><br /></div><div>To recap: Grinnell takes in less than 40 cents of new revenue per dollar from a freshmen class. It has to give the freshmen class a discount of more than 60 cents on every tuition dollar to maintain the enrollment level and academic profile it seeks.&nbsp;</div><div><br /></div><div>That's the model the president described as "unsustainable." And if that model is not sustainable for Grinnell, imagine the perilous situation of many other colleges for whom much if not all of the discounting is not supported by any real money. Nearly all have endowment much less than half of what's enjoyed by Grinnell.</div><div><br /></div><div>Grinnell deserves credit for an unusually public discussion of the problem that started last fall with campus talks about whether or not it would continue "need blind" admissions. The real question: how are we going to realize more income from our students so we can discount less and preserve our endowment?&nbsp;</div><div><b><br /></b></div><div><b>Sustainability Imperative: More Wealthy Students</b></div><div><br /></div><div>The answer adopted by the Board of Trustees and announced on February 23 retains the "need blind" admissions policy for the next two years, increases loan levels students will be asked to take, and recruits more "wealthy" students who can pay a higher percent of the tuition and fees. The goal is to move the discount rate to about 53 percent.&nbsp;</div><div><br /></div><div>Jon Boeckenstedt at DePaul University just wrote a<a href="http://jonboeckenstedt.wordpress.com/2013/02/25/grinnell-to-poor-kids-dance-backwards/"> marvelous blog post</a> on how this would lower economic diversity at Grinnell. The college will offer what it no doubt hopes are modest merit scholarships to enroll additional students who can pay much more of the tuition than most present students are paying. Just how high that amount will have to be to enroll wealthy students with high academic profiles is a true test of brand strength.</div><div><br /></div><div>Inside Higher Education&nbsp;<a href="http://www.insidehighered.com/news/2013/02/25/grinnell-will-stay-need-blind-seek-more-students-ability-pay">outlined the plan</a>&nbsp;quite well. You can also read the formal announcement of "<a href="http://www.grinnell.edu/offices/president/grinnells-finances-and-enrollment-management-strategies">Grinnell's&nbsp;Financial Future and Enrollment Management Strategies</a>."</div><div><br /></div><div><b>Merit Scholarships are Essential to Traditional Brand Position for Many Schools</b></div><div><span style="font-size: 1em;"><br /></span></div><div><span style="font-size: 1em;">The Grinnell situation illustrates the virtual impossibility of eliminating merit "scholarships" at most colleges without an acceptance of lower enrollment and/or lower academic profile. If you search for "Kenyon College president on merit aid" the first two results are:</span></div><div><span style="font-size: 1em;"><br /></span></div><div><ul><li><a href="http://chronicle.com/article/Private-College-Presidents/136509/">Private College Presidents Urge a Commitment to Need-Based</a> Aid&nbsp;(January 2013)</li><li><a href="http://www.kenyoncollegian.com/news/college-seeks-to-attract-students-with-new-scholarships-1.2947907#.US_WcjCsiSo">College Seeks to Attract Students with New Scholarships</a> (November 2012)</li></ul><div>The president of Kenyon College has joined a small group of other presidents to eliminate financial aid based on "merit." Her college is forced by the marketplace to do the opposite to meet enrollment goals. The Kenyon College endowment in 2012 was just under $180 million.</div></div><div><br /></div><div><b>Traditional Brand Position and Potemkin's Village</b></div><div><br /></div><div>Brand position in higher education is based on many things, but prominent among them is admissions selectivity and the academic profile of new freshmen. Many schools have always had to invest much more of their own money to &nbsp;achieve and maintain selectivity and high profiles than others in their professed competitive arena. That created an illusion of brand position comparable to the facades built along a Russian river to impress noble visitors.</div><div><br /></div><div>In the new reality of our post-2008 world where most family income levels have been stagnant or fallen and most endowment levels are not growing, more colleges have learned just how strong the desirability of a degree from their institution is compared to an ability to pay or a willingness to incur debt. Traditional brand strength has fallen. Since 2008 discount rates have risen at most not-for-profit colleges in the private sector.</div><div><br /></div><div><b>Will Grinnell Win the Game? Check in Two Years</b></div><div><br /></div><div>With a discount level of over 60 percent, Grinnell is playing a challenging game. It is fortunate that the new plan requires a discount rate reduction to only 50 percent. Enrollment professionals know what often happens when efforts are made to seriously reduce tuition discount levels while maintaining enrollment and academic profile.&nbsp;</div><div><br /></div><div>We will see in two years if Grinnell is one of the rare schools that can do all three.</div><div><br /></div><div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><b>That's all for now.</b></div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;"><div style="margin: 0px; padding: 0px; font-family: 'trebuchet ms';"><span class="Apple-style-span" style="line-height: normal; font-family: arial, helvetica, hirakakupro-w3, osaka, 'ms pgothic', sans-serif;"><br /></span></div><div style="margin: 0px; padding: 0px; font-family: 'trebuchet ms';"><span class="Apple-style-span" style="line-height: 19px; font-family: arial, helvetica, hirakakupro-w3, osaka, 'ms pgothic', sans-serif;"><span class="Apple-style-span" style="line-height: normal;"><font class="Apple-style-span" style="font-size: 1em;">Join me on Twitter at&nbsp;</font></span><span class="Apple-style-span" style="line-height: normal;"><span style="color: rgb(45, 49, 138); text-decoration: underline;"><font class="Apple-style-span" style="font-size: 1em;"><a href="http://twitter.com/HighEdMarketing" style="color: rgb(45, 49, 138);">http://twitter.com/HighEdMarketing</a></font></span></span></span></div><p style="font-family: 'trebuchet ms'; font-size: 13px; line-height: 16px; margin-top: 12px; margin-bottom: 0px;"></p><span class="Apple-style-span" style="font-family: Arial;">Subscribe to "Your Higher Education Marketing Newsletter" and "Link of the Week" selections at&nbsp;</span><span class="Apple-style-span" style="font-family: Arial;"><a href="http://www.bobjohnsonconsulting.com/newsletter-subscribe.html" style="color: rgb(45, 49, 138);">http://www.bobjohnsonconsulting.com/newsletter-subscribe.html</a></span></div></div><div><br /></div><div><br /></div><div><br /></div><div><br /></div><div><br /></div><div><br /></div><div><br /></div>]]>
        
    </content>
</entry>

<entry>
    <title>Your Higher Education Marketing Link of the Week... University of British Columbia</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/2013/02/your-higher-education-marketing-link-of-the-week-university-of-british-columbia.html" />
    <id>tag:www.bobjohnsonblog.com,2013://1.271</id>

    <published>2013-02-24T20:56:13Z</published>
    <updated>2013-02-24T21:21:07Z</updated>

    <summary>4 Student Stories on Continuing Studies Experiences for Adult Student RecruitmentHere is a masterful blend of text and video for Continuing Studies that will also work with academic programs to recruit adult students for other programs as well.When the &quot;Continue...</summary>
    <author>
        <name>Bob</name>
        <uri>http://www.bobjohnsonconsulting.com</uri>
    </author>
    
        <category term="Link of the Week" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.bobjohnsonblog.com/">
        <![CDATA[<b>4 Student Stories on Continuing Studies Experiences for Adult Student Recruitment</b><div><br /></div><div>Here is a masterful blend of text and video for Continuing Studies that will also work with academic programs to recruit adult students for other programs as well.</div><div><br /></div><div>When the "Continue Your Story" page opens, visitors can quickly scan the 4 stories available and pick a first favorite to read and watch in less than 5 minutes. Very nicely done.&nbsp;</div><div><br /></div><div>Each story is a series of slides with text content that's short, to the point, and large enough for anyone to read without squinting. Included with each story is a short video where each person tells us a bit more about his or her reason to enrolling and how their expectations were met. Quite believable video with no hint of a "PR" approach.</div><div><br /></div><div>For a great example of how to let your customers tell your tale, visit the University of British Columbia <a href="http://bit.ly/X50rZH">"Continue Your Story" page</a>.</div><div><br /></div><div><div style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;">P.S. This Link of the Week once again is on the blog rather than the usual website page. Connections to edit my regular website are broken today. We'll get back to the regular location as soon as possible.</div></div><div><br /></div><div><br /></div><div><br /></div><div><br /></div><div><br /></div>]]>
        
    </content>
</entry>

<entry>
    <title>Student recruitment email... a &quot;Fast-Forward&quot; application saga</title>
    <link rel="alternate" type="text/html" href="http://www.bobjohnsonblog.com/2013/02/student-recruitment-email-a-fast-forward-application-saga.html" />
    <id>tag:www.bobjohnsonblog.com,2013://1.270</id>

    <published>2013-02-19T21:28:12Z</published>
    <updated>2013-02-19T23:26:17Z</updated>

    <summary>Student Recruitment... how many ways to say &quot;we really need your application&quot;?One of our 6 secret shopping schools made a special impression these past few months... the &quot;private college in update NY&quot; that sent 44 emails from June 21 to...</summary>
    <author>
        <name>Bob</name>
        <uri>http://www.bobjohnsonconsulting.com</uri>
    </author>
    
        <category term="Online Marketing" scheme="http://www.sixapart.com/ns/types#category" />
    
        <category term="Student Recruitment" scheme="http://www.sixapart.com/ns/types#category" />
    
    
    <content type="html" xml:lang="en" xml:base="http://www.bobjohnsonblog.com/">
        <![CDATA[<b>Student Recruitment... how many ways to say "we really need your application"?</b><div><br /></div><div>One of our 6 secret shopping schools made a special impression these past few months... the "private college in update NY" that sent 44 emails from June 21 to the most recent received on February 16. That was many more than the 16 sent from the <a href="http://www.bobjohnsonblog.com/2013/02/student-recruitment-email-starting-to-summarize-our-secret-shopper-results.html">second most active school</a>&nbsp;reported last week.</div><div><br /></div><div><b>31 "Fast-Forward" application emails offer special perks... and deadline extensions</b></div><div><br /></div><div>The 31 "Fast-Forward Application" emails that started on September 11 are what put the "private college in upstate NY" far ahead of everyone else. What to make of that?&nbsp;</div><div><br /></div><div>There is nothing wrong with telling a potential student that she is of special interest and that there is a way to fast-track an admission decision. Makes great marketing sense to make someone feel special. The perks offered were consistent from one email to the next, including a fast one-week decision and no essay. Nearly all noted that the director of admissions (the person sending the email) was extraordinarily interested in reviewing an application from a "clever" person like me.</div><div><br /></div><div>It also makes marketing sense not to overplay your hand. In this case, what was especially intriguing was the constantly advancing deadline to receive an application.&nbsp;</div><div><br /></div><div>Was the hand overplayed? Judge for yourself. One way to let you do that is to show you the date and frequency, and the subject line for each email, with an occasional extra comment.</div><div><br /></div><div><b>13 emails before the first application deadline...</b></div><div>&nbsp;</div><div><ul><li>September 11... "(College) chose you, Rachel"</li><li>September 16... "Admission decision from (College) in 7 days"</li><li>September 23... "(College) wants clever students like you"</li><li>September 27... "Welcome to your Fast-Forward Application"... odd title for the 4th email</li><li>September 28... &nbsp;"Did you receive my email?"...&nbsp;</li><li>October 3... &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<span style="font-size: 1em;">"Rachel, you're a top priority at (College)"</span></li><li>October 8... &nbsp; &nbsp; &nbsp; &nbsp; "Re: Your (fast) admission decision from (College)"</li><li>October 22... &nbsp; &nbsp; &nbsp; "You're cleared to apply with NO fee"</li><li>October 25... &nbsp; &nbsp; &nbsp; "Your Fast-Forward Application to (College)"</li><li>November 1... &nbsp; &nbsp; &nbsp;"Your (College) Application is Ready"</li><li>November 9... &nbsp; &nbsp; &nbsp;"Your streamlined (College) application"</li><li>November 13... &nbsp; &nbsp; "(College) deadline approaching!"</li><li><b>November 15...</b> &nbsp; &nbsp;<b>"Fast-Forward Application Deadline Tonight!"</b></li></ul><div><b>Rachel missed the first deadline but there will be more...</b></div><div><br /></div><ul><li>November 16... &nbsp; &nbsp; "App deadline notification for Rachel"... new deadline of December 1</li><li>November 25... &nbsp; &nbsp; "(College): less than one week left to apply"</li><li>November 29... &nbsp; &nbsp; "Urgent message re: your app status"... special benefits only guaranteed until December 1</li><li><b>December 1</b>... &nbsp; &nbsp; &nbsp;<b>"Important reminder: Deadline tonight"</b></li><li>December 2... &nbsp; &nbsp; &nbsp; "Great news, Rachel!"... "one more day" to apply</li><li>December 8... &nbsp; &nbsp; &nbsp; "Looking for your response"</li><li>December 14... &nbsp; &nbsp; "Rachel, I'm still eager to hear from you"</li><li><b>January 4</b>... &nbsp; &nbsp; &nbsp; &nbsp; <b>"A New Year's gift for you: Apply now!</b>"... Apply by January 5 for special perks including a scholarship possibility that "won't last long."</li><li>January 9... &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;"I'm waiting to hear from you Rachel"</li><li>January 13... &nbsp; &nbsp; &nbsp; &nbsp;"Rachel, only two days left"</li><li><b>January 15..</b>. &nbsp; &nbsp; &nbsp; <b>"(College) app due when clock strikes midnight!"</b></li><li>January 16... &nbsp; &nbsp; &nbsp; &nbsp;"I was able to get you an extension"... "one extra day"</li><li>January 22... &nbsp; &nbsp; &nbsp; &nbsp;"(College) wants more apps from students like you"... "more time" but no deadline</li><li><b>February 1</b>... &nbsp; &nbsp; &nbsp;<b>&nbsp;"Urgent notice for Rachel"... new Feb 15 deadline&nbsp;</b>&nbsp; &nbsp;&nbsp;</li><li>February 9... &nbsp; &nbsp; &nbsp; &nbsp;"You could be accepted to (College)"</li><li>February 13... &nbsp; &nbsp; &nbsp; "Deadline Friday... watch your calendar"</li><li>February 15... &nbsp; &nbsp; &nbsp; "Rachel, today's your last day"</li><li><b>February 16</b>... &nbsp; &nbsp; &nbsp;<b>"Need another day, Rachel?"</b>... the new deadline is midnight today</li></ul><div><b>Integrated marketing communications?</b></div><div><br /></div><div>You can't cultivate someone without showing continuing interest. And Rachel never said she was no longer interested. She started but never completed the Fast-Forward application. But it would make sense to ask her directly at some point if she had any intention of applying to this "private college in upstate NY."</div><div><br /></div><div>The "regular" emails from the school started in June and continued through October. None were received after that until a final and curious one on December 5. The subject line was "Call us if you need application help" but the message made no mention of the Fast-Forward application touted in so many earlier messages.</div><div><br /></div><div>The mix of emails arriving in September and October soon gave the impression that different offices were sending different communication streams without any scheduling coordination. That was especially true on October 8, when two emails arrived on the same day.&nbsp;</div><div><br /></div><div>An example of integrated marketing these 44 emails were not.</div><div><br /></div><div><b style="color: rgb(0, 0, 0); font-family: verdana, arial, helvetica, sans-serif; font-size: 12px; line-height: 15px;">That's all for now.</b></div><div><div style="color: rgb(0, 0, 0); font-size: 12px; line-height: 15px; margin: 0px; padding: 0px; font-family: 'trebuchet ms';"><span class="Apple-style-span" style="line-height: normal; font-family: arial, helvetica, hirakakupro-w3, osaka, 'ms pgothic', sans-serif;"><br /></span></div><div style="color: rgb(0, 0, 0); font-size: 12px; line-height: 15px; margin: 0px; padding: 0px; font-family: 'trebuchet ms';"><span class="Apple-style-span" style="line-height: 19px; font-family: arial, helvetica, hirakakupro-w3, osaka, 'ms pgothic', sans-serif;"><span class="Apple-style-span" style="line-height: normal;"><font class="Apple-style-span" style="font-size: 1em;">Join me on Twitter at&nbsp;</font></span><span class="Apple-style-span" style="line-height: normal;"><span style="color: rgb(45, 49, 138); text-decoration: underline;"><font class="Apple-style-span" style="font-size: 1em;"><a href="http://twitter.com/HighEdMarketing" style="color: rgb(45, 49, 138);">http://twitter.com/HighEdMarketing</a></font></span></span></span></div><p style="font-family: 'trebuchet ms'; font-size: 13px; color: rgb(0, 0, 0); line-height: 16px; margin-top: 12px; margin-bottom: 0px;"></p><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-size: 12px; line-height: 15px; font-family: Arial;">Subscribe to "Your Higher Education Marketing Newsletter" and "Link of the Week" selections at&nbsp;</span><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-size: 12px; line-height: 15px; font-family: Arial;"><a href="http://www.bobjohnsonconsulting.com/newsletter-subscribe.html" style="color: rgb(45, 49, 138);">http://www.bobjohnsonconsulting.com/newsletter-subscribe.html</a></span></div></div>]]>
        
    </content>
</entry>

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