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Web content in higher education... 6 personal "pet peeves"

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Web Content in higher education: do you have a personal pet peeve?

Spent time last week answering 6 questions sent by Susan Ragland, a chief editor for LINK: The Journal of Higher Education Web Professionals and Web Content Editor at Tarrant County College for the September issue of LINK.

One of them was impossible to answer: 
  • "Usability expert Jared Spool has mentioned the phenomenon of useless "girls under trees" photos on college/university websites for the past few years. What would you consider your biggest pet-peeve when it comes to Web content in higher ed?"

Just one "biggest" pet peeve? Here are the 6 candidates that I sent along to Susan:
  • Print magazines put online using "flip" technology that can't be read without zooming text.
  • Inquiry forms that ask for high school codes and personal details not needed to respond to a request for information.
  • Horrible search engine results, driven by the dead content that litters most websites and turns up in searches.
  • Building exterior photos that have no obvious relationship to content on the page.
  • "Why study (name of academic program)..." introductions dripping with academic jargon.
  • FAQ pages with questions not "frequently" asked at all, including "When were you founded?" and "What is your mission?"
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1 Comment

Thank you for the mention. I appreciated your taking the time to answer my questions as well as your candor in answering them. Happy Fall Semester everyone! :-)

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